An electric ascender is a powerful tool driven by a motor that lifts the user from the ground to high altitudes, similar to an elevator. It eliminates physical strain and fatigue from climbing, enhances workplace safety and injury prevention, and boosts overall work efficiency.
What are the main components of an electric ascender?
A typical electric ascender consists of three main parts: the ascender unit, the remote control, and the charger.
What are the main uses of a portable ascender?
Our electric ascenders meet the requirements for ascent speed, descent speed, horizontal movement, safety, and reliability. They can be used for high-altitude and aerial work operations, power tower work, deep well rescue, outdoor rescue, high-rise escape, fire rescue, exterior wall cleaning, and lifting tasks.
What are the advantages of a battery-powered ascender?
Uses a brushless motor, resulting in lower noise.
Equipped with a high-capacity lithium battery that lasts for long hours, is lightweight and has a compact size.
Incorporates multiple safety measures to ensure operator safety.
What type of rope is supported by battery-powered ascenders?
Our electric ascenders use EN1891A static ropes, commonly used in safety and rescue operations, including rope work, caving, and rescue activities.
What size of static rope is supported by common powered ascenders?
Our electric ascenders support static ropes with a diameter range of 9-14mm.
How much weight can a battery-powered ascender hold?
As a professional ascending equipment manufacturer, we have developed electric ascenders with a maximum load capacity of 350 kg, capable of carrying two or more people.
What safety measures are integrated in the electric ascenders?
As a safe long-lasting battery-powered ascending equipment, our ascenders include the following protection measures:
Overload and overheating protection
Emergency stop switch
Low battery alerting alarm
Who will assist me with my inquiries?
Our dedicated team of over 15 sales professionals, technicians, and quality control inspectors are available to promptly respond to any questions or concerns regarding our electric ascenders and their usage.
What makes Zhi Zhu Ren Technology the ideal supplier?
We hold the Utility Model Patent certificate and CE certification, ensuring our products meet the highest standards of quality and safety.
Can my brand logo be printed on the product?
Absolutely. We offer comprehensive OEM and ODM services to accommodate your branding needs.
What are the delivery methods for my order?
We primarily deliver goods by ship, ensuring safe and efficient transportation of your products.
What is the duration of your warranty?
We provide a standard 12-month warranty. Should any quality issues arise within this period, please contact us promptly with the details, and we will address the situation accordingly.
What payment methods do you accept?
Our standard payment method is T/T. However, we are open to discussing other payment options to meet your requirements.
Why choose us?
Independent R&D Support: We have obtained the Utility Model Patent Certificate and CE certificate.
Professional Team Support: A dedicated team of technicians, sales, and QC inspectors will support you.
Quality Guarantee: We specialize in producing and selling electric ascenders, offering high-quality products at competitive prices.
OEM & ODM: We strive to support you during production and also provide excellent after-sales service.
Electric Ascender Troubleshooting and Solutions
Why doesn't the electric ascender operate when the handle is turned even after powering on?
Fault cause: The start button was not pressed.
Explanation and solution: After powering the ascender on, it is only connected to the power and performs a self-check. None of the operational components are functionable until the start button is pressed.
Why does the battery-powered ascender emit a "beep" alarm sound in standby mode?
Fault causes
1. Low battery power
2. Overheating protection function activated
Explanation and solution
1. If the device emits a single beep every 10 seconds, it indicates the battery power is low. Stop using the device, power it off, and charge it as soon as possible. The device can be used normally after charging.
2. If the device emits four beeps every 2 seconds, it indicates the device is in overheating protection mode. Stop using the device, power it off, and allow it to cool down. The device can be used normally after cooling.
Why is the lifting speed slow during the use of the powered ascender?
Fault causes
1. Small rotation angle of the handle
2. Possible overload
Explanation and solution
1. The lowering lifting speed is related to the rotation angle of the handle. The larger the rotation angle, the faster the speed. If the speed is slow, try increasing the rotation angle.
2. When the lifted object exceeds the rated load, the speed will decrease even if the handle is rotated to the maximum angle. Prolonged use under these conditions can cause the device to overheat, accelerate component wear, and trigger unnecessary protective measures. If possible, divide the load and lift separately or choose an alternative lifting method.
Why does the portable ascender emit a "beep" alarm sound during use?
Fault causes
1. Low battery power.
2. Overheating protection function activated
3. Overload protection function activated
Explanation and solution
1. If the device emits two beeps every 2 seconds, it indicates the battery power is low. Charge the device promptly.
2. After prolonged use or overloaded operation, the overheating protection function may be triggered. In this case, the device will emit four beeps every 2 seconds, and the lifting operation will stop. Only the descending function can be used in this state.
3. If the device emits seven beeps every 1 second, it indicates the overload protection function is activated, and the lifting operation will stop. Only the descending function can be used in this state.
What happens if the powered ascender continues to be used after an alarm beeps?
After the alarm beeps, the lifting operation stops and only the lowering function can be used. It is essential to descend promptly and stop using the device. The specific cause of the alarm should be determined based on the number of beeps and the corresponding issue.
Why does the rope slip when the powered ascender starts lifting?
Fault cause: The rope is not properly secured on the rope wheel.
Explanation and solution: When the rope is slack, it needs to be pre-tensioned to generate sufficient friction. If the rope slips, tighten both ends of the rope and slowly operate the device until the rope is taut. Once the load is suspended, increase the speed.
How should the electric ascender be stored if not used for a long time?
The electric ascender contains a lithium battery, thus should be stored in a cool, dry place at a temperature of 5~25°C. Even if not used for a long time, the battery should be fully charged at least every three months. "A yearly inspection and maintenance of the device is suggested to ensure optimal performance and safety.